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John Burton Solicitors Secure Law Society's New Quality Mark

 13th Feb 2015

John Burton Solicitors of Stone has secured membership to the Law Society's Conveyancing Quality Scheme - the mark of excellence for the home buying process.

The law firm, based in the town’s Market Square, underwent rigorous assessment by the Law Society in order to secure CQS status, which marks the firm out as meeting high standards in the residential conveyancing process.

Law Society President John Wotton said that the Law Society introduced CQS to promote high standards in the home buying process.

He said: “CQS improves efficiency with common, consistent standards and service levels and enables consumers to recognise practices that provide a quality residential conveyancing service.

"Buying a home is one of the largest purchases anyone will make in their lifetime, so it is essential that it is done to the highest standard by a solicitor. There are many different conveyancing service providers out there, making it difficult for home buyers to identify those which can ensure a safe and efficient level of service.”

John Burton, a director at John Burton Solicitors, said: "We are delighted to have secured CQS status. It is recognition of the high standards we provide to our residential property clients and is a signal to future home buyers of the excellent service level we provide at what is often a stressful time for many people.

“The overall beneficiaries will be clients who use John Burton Solicitors when buying a home. They will receive a reliable, efficient service as recognised by the CQS standard."

The scheme requires practices to undergo a strict assessment, compulsory training, self reporting, random audits and annual reviews in order to maintain CQS status. It is open only to members of the Law Society who meet the demanding standards set by the scheme and has the support of the Council of Mortgage Lenders, the Building Societies Association, Legal Ombudsman and the Association of British Insurers.

This achievement is the second quality standard achieved by John Burton Solicitors recently.

The law firm has also been re-accredited with the Law Society’s Lexcel practice management standard.

Lexcel is awarded to a law practice to certify that certain standards have been met following independent assessment.

The standard is only awarded to solicitors who meet the highest management and customer care standards.

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